Frequently Asked Questions

Titan Logix products are available through our distribution, dealer, and service provider network. Please call 1-877-462-4085 or email [email protected] for information regarding dealers near you.

Please call our office at (780) 462-4085 (1-877-462-4085 toll free) or email customer service at [email protected].

Depending on the application, yes, however, the transmitter will need to be programmed with the new tanks strapping chart. Please contact customer service at [email protected] or 1-877-462-4085 to learn more.

Please call 877-462-4085 or email [email protected] and be able to provide the serial numbers for the unit(s). Generally 3 years from the time of original sale, but only after being received and inspected by Titan Logix.

Please call our office at (780) 462-4085 (1-877-462-4085 toll free) or email customer service at [email protected].

Titan is worldwide. Our head office is located at 4130 93 ST NW, Edmonton, AB T6E 5P5Q

Contact toll-free and 24-hour technical support at 1-877-462-4085

Contact us at 1-877-462-4085 or [email protected]

No, the TD series systems are designed for level monitoring and overfill protection, and are not weights and measures certifiable.

Yes, the FINCH II display is fully compatible with any TD80 system. If a TT-EXT RELAY is installed, it will need to be removed. One feature of the replacement FINCH II display is that it has its own built-in relays.

No, the 5332E display is no longer available and has been replaced with the FINCH II display.

The FINCH II is able to toggle between up to two compartments. Example: For a two compartment system a minimum of one FINCH II display is required. For a three compartment system a minimum of two FINCH II displays are required to obtain failsafe overfill prevention. If used for gauging only, one display can be used with a selector switch.

A1. This is commonly caused by the hydraulic flow to the trailer being reversed.

A2. Incorrect hydraulic bypass solenoid has been installed. Your system requires a normally open solenoid.

Press in the down arrow button for 3 seconds and release. After flashing FALL a few times press the down arrow button to count the number down to zero 0. It will flash a few times and go back to normal operating mode. This deactivates this alarm.

This means that the input voltage to the display is below 8 volts. Look for corroded wire connections where the power cable connects. Normally this entails taking the unit in for service.

This means that the HH alarm level is set too close to the Spill alarm. This usually happens when an offset calibration has moved the level too far down and the display locks and will not move anymore. Reprogramming the TD transmitter is normally the correction for this problem.

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This usually means that the TD transmitter is loose on the probe. Tighten the transmitter so the unit will not turn by hand. Do not overtighten.